Returns & Exchanges

At Toy Company, we want you to love your new fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your purchase doesn't fit or meet your expectations, simply follow our streamlined process for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are still attached and the packing slip is included inside.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.