Frequently Asked Questions

Everything you need to know about our latest collections and services.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.

How do I return an item that doesn't fit?

We accept returns within 30 days of delivery. All items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

Are your clothing materials sustainably sourced?

Yes, Toy Company is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.

How can I track my order status?

Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your package's progress.

Do you offer a size guide for your collections?

Absolutely. Every product page features a detailed size chart with measurements in both inches and centimeters to help you find your perfect fit.